Privacy Policy for the Inn on the Park (St Albans) Ltd

Who has control of your personal information?
Inn on the Park is the trading name of Inn on the Park (St Albans) Ltd, which is registered at Verulamium Park, Off St Michaels Street, St Albans, Herts, AL3 4SN.  The company is a data controller and will use your personal information as described in this Policy.

How to contact us if you have any queries
We take the privacy of our customers very seriously and we are committed to protecting your personal information. If you have any questions in relation to the information we hold about you or our use of that information, please feel free to contact the Data Controller Manager at the above address.

How do we collect your information?
We may collect information about you in a number of different ways, including when you make an enquiry for an event, provide information on our website, in correspondence with us, by telephone and when you visit the venue.

What information do we collect?
When you contact us through our website or at the premises, we ask for certain pieces of information. We may also collect and process information provided by you, for example, by telephone or in other correspondence. The information we collect depends on which services you use but will include the following personal data:
Personal Data
Why we collect it:
First Name & Last name- So that we can identify you to personalise our services to you.
Date of Birth – To make sure you are old enough to receive information from us. Email address – We ask for your email address so that, where you have indicated your acceptance, we can send you emails/mailers about our company
Telephone number – We ask for your telephone number so that, where you have indicated your acceptance, we can communicate effectively on your venue hire or query.
Address and post code – So, where you have indicated your acceptance, we may send correspondence if required & relevant.

What do we do with your personal information?
In addition to the uses described in the ‘What information do we collect?’ section above, we may also use your personal information for the following purposes: 
to respond to your enquiries. For example, if you write to us, or email or telephone us, we may use the contact details that you have provided to respond to you. We will not use these for marketing purposes unless you give us your express consent.  We may retain these details on our system in relation to your enquiry;
to provide our services to you;
to take payments due to us;
where you have agreed that we may do so, to send you details of our events & promotions.


How do we share your personal information?
We may share your personal information with third parties in the following ways:
We may pass your personal information to third parties for the prevention of crime, fraud, money laundering and for the tracing of debtors.

Use of your information for marketing purposes
If you opt-out of receiving mailer communications we will keep a record on our system that you do not wish to receive communications from us. 

Your rights
You have the right to require us to correct any inaccuracies in the personal information we hold about you. You also have the right to ask for a copy of the information held by us. As a security measure, we may require proof of your identity before we make any changes to your information or provide a copy of your information. Please contact the Data Controller if you wish to update your information, correct any inaccuracies or obtain a copy of your personal information. 

We may update this Privacy and Cookies Policy from time to time to ensure that you are kept informed of how we use your personal information. We will notify you of any significant changes by flagging the updated policy on our website or by sending you an email. 

Use of Cookies
A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.
A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How to control and delete cookies
We know that people have concerns about cookies, but we believe that the benefit that you and we gain from their proper use is worthwhile.
You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by this website, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

If you would like more information about how cookies work, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to disable cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

Cookies used on this website

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Expiry: 2 years
About: This websites uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports on user activity. Google stores the information collected by the cookie on servers in the United States.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

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Expiry: 30 mins 
About: As above

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Used for: Metrics Google
Expiry: 6 months 
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